We marketing people have a dreadful habit of taking the obvious and making it incomprehensible. So today I would like to go against the grain and take the obvious and make it more obvious. If you are someone who has to make decisions about how to spend marketing dollars, here are some principles I believe in for simplifying and clarifying your thinking. The first thing we have to understand about marketing communication is that there are no absolutes. There are just likelihoods and probabilities. When making communication decisions, our job is to assess likelihoods and probabilities. In other words, precision guessing . We need to reckon which of the many alternatives we are faced with has the highest probability of producing the result we are looking for with the budget we have. A second principle is to understand the limits of what we do. We don't have as much power to create business greatness as we think we do. There are too many important aspects of business success that a...
Over the years this blog has written a lot of nasty things about Mark Zuckerberg and Facebook. As the world is coming to realize what a toxic pile of crap Facebook is, I thought we'd collect some of our favorites in one place. Here you go: On responsibility ... "It's very simple. Facebook is way too powerful to be run by a jerk like Mark Zuckerberg. He has... shown himself to be utterly inadequate to handle the responsibilities of managing an organization with the power and influence of Facebook. Or even understanding what the responsibilities are." On leadership... "The absence of probity and maturity that Facebook has displayed has been baked into the company's DNA by Zuckerberg's arrogance, and will remain there as long as his vapid philosophies define their culture... "Young people are just smarter" "Move fast and break things" This is the credo of an infantile egotist. You can draw a straight line from this nonsense to...
I was recently asked to explain what I do and why I do it. This always gets me mildly uncomfortable and sets me thinking. I know this sounds pompous, but the short answer is that I want to use whatever limited abilities I have to be a subversive force in the marketing and advertising world. I think we need subversive thinking. I am sure we don't really know all the things we pretend to know. I think this needs to be pointed out often and at high volume. The job of subversives is to undermine the dogma, conventional wisdom, and entrenched interests in our business by finding facts and espousing opinions that challenge our supposed experts. That's the only way well-articulated bullshit can be exposed. The marketing and advertising industries are in a very strange phase these days. Usually in culture and society it is the young people who challenge the tired legends and rituals to lay bare the flaws. But in our industry, it is the young who have become the guardians of the overwor...
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